❓ Frequently Asked Questions
What products do you primarily offer?
We offer wallbox/Portable AC EV chargers (3.5kw-44kw), integrated floor-mounted fast DC Charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and Solar System products.
Do you support custom logos and designs?
Yes, we are a manufacturer and can accommodate your specific designs and place your logo on our products.
What are your typical trade and payment terms?
We support EXW, CFR, CIF, DAP, DDU, and DDP. Acceptance of various payment methods includes T/T, Credit Card, PayPal, and Western Union.
What kind of warranty do you provide?
We provide a two-year warranty for the hardware (including replacement transport costs) and a lifetime warranty for our software, supported by remote technical guidance.
Do your products meet international standards?
Yes, our products have passed relevant certifications recognized globally, ensuring full compliance with local customs clearance requirements.
How are the goods shipped?
Depending on your needs and the actual situation, we ship via air, sea, truck, or international couriers like DHL, TNT, UPS, and FEDEX.