The SYE-CPEV series is a line of all-in-one DC charging piles integrating power conversion, charging control, human-machine interface, communication, billing, and metering. With an IP55 protection level, it supports single and dual gun options for indoor and outdoor environments. Modular design allows configurations of 60kW, 80kW, 100kW, 120kW, 160kW, and up to 400kW ultra-charging outputs for e-trucks and e-buses.
Frequently Asked Questions
Q: How do you handle shipments?
A: Small orders are sent via express (FedEx, DHL, UPS) door-to-door. Large shipments are handled by sea or air in containers.
Q: What is your typical delivery time?
A: Normally, goods preparation takes about 30 days. High-volume or customized orders may require additional time.
Q: What are the accepted payment terms?
A: Standard terms are 100% TT in advance. Alternative terms are negotiable for long-term strategic partnerships.
Q: Do you offer customized (OEM/ODM) services?
A: Yes, we provide flexible OEM and ODM services based on rich project experience. MOQ varies by requirement.
Q: What is the warranty period for your products?
A: We provide a 24-month warranty from the date of receipt under normal operating conditions.
Q: How is after-sales technical support handled?
A: We assign a one-on-one technician to provide timely online assistance for any warranty-related requests.