New Condition EV Charger Station with Safety Home Charging Cable

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Product Description

🔹 Basic Information
Model NO.
12
Charging Interfaces
One Pile with Multiple Charges
Location
Public Use
Installation
Floor Type
Charge Method
Quick Charge
Warranty
24 Months
Voltage
230V
IP Rating
IP65
Specification
250*100*390mm
Origin
China
📦 Product Description
EV Charger Station Banner
EV Charger Detail 1
EV Charger Detail 2
7kW Basic Parameters
Parameter
Working voltageAC220V
Frequency50HZ
Rated power7kW
IP degreeIP54
Use Environment
Use environment-25℃~+45℃
Working temperature5%~95%RH
The cooling wayNatural air cooling
Display functionsCharge voltage, current, quantity, fault code
Installation modeColumn (floor) or Wall mounted
Safety Home Charging
Charging Cable Details
🏢 Company Profile

The company was established in 2018 and is located in High-tech Zone, with a production and R&D site of more than 10,000 square meters. It is a green and environmentally friendly new energy enterprise that integrates the production of new energy charging piles, the construction of electric vehicle charging station solutions, and the solutions of photovoltaics, energy storage and charging.

Adhering to the mission of "creating infinity, quality reaching far", the company aims to create "the safest and most efficient new energy vehicle charging network". The business scope includes technical services, the manufacturing and sales of power transmission and distribution equipment, and the operation of electric vehicle charging infrastructure.

Production Facility
Quality Control
❓ Frequently Asked Questions
🔹 Q1: Why does charging fail to start?
Physical connection is the most common cause. Ensure the charging gun is fully inserted until you hear a "click". Check for any foreign objects or oxidation on the gun head or vehicle port.
🔹 Q2: What is "Communication handshake failure"?
This occurs when there are incompatible communication protocols between the vehicle's BMS and the charging pile, or if the vehicle operator authentication hasn't been completed.
🔹 Q3: What should I do if a safety protection is triggered?
If you see "Insulation fault" or an electronic lock malfunction, check if the port is dry and clean. Re-plugging the device often resets minor safety triggers.
🔹 Q4: How can I interpret error codes on the screen?
The pile screen displays specific fault codes like "Communication timeout" or "Insulation failure". Refer to the manual or contact technical support with these specific codes for troubleshooting.
🔹 Q5: Can this charger be installed outdoors?
Yes, with an IP65/IP54 rating and an operating temperature range of -25℃ to +45℃, the station is designed for durable outdoor use with natural air cooling.
🔹 Q6: Is professional installation required?
Yes, we recommend professional installation for both floor-mounted and wall-mounted options to ensure proper AC220V power connectivity and grounding safety.

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