Frequently Asked Questions
Q1: Are you a professional manufacturer for EV chargers?
A: Yes, we are a professional manufacturer with 20 years of R&D and production experience in the electric vehicle infrastructure field.
Q2: Can the charging stations be customized?
A: Absolutely. You can customize the appearance, power output, payment methods, and other functional modules based on your specific requirements.
Q3: What kind of warranty do you provide?
A: We provide a 2-year warranty. During this period, we offer full technical support and replacement parts for any quality-related issues.
Q4: Is the installation process difficult?
A: No, our charging stations feature a modular design for fast and convenient installation. We also provide comprehensive installation guides and training.
Q5: Do you test the products before shipping?
A: Yes, all major components undergo rigorous testing before assembly, and every completed charger is fully tested to ensure performance and safety before dispatch.
Q6: Can you produce based on technical drawings or samples?
A: Yes, we have the capability to produce according to your samples or technical drawings, including building necessary molds and fixtures.