🔹 Q: Are you a factory or a trading company?
A: We are professional manufacturer with 20 years of R&D and production experience. You are highly welcomed to visit our factory at any time!
🔹 Q: Is customization acceptable?
A: Yes, you can customize the appearance, power, payment method, and other features according to your specific requirements.
🔹 Q: What is the warranty policy?
A: We provide a 2 years warranty. During this period, we provide technical support and replacement parts for any quality issues.
🔹 Q: Do you test all chargers before shipping?
A: All major components are tested before assembly, and each charger undergoes full functional testing before being shipped.
🔹 Q: Is the charging station easy to install?
A: Yes, our charging stations are modularly designed for fast installation. We also provide comprehensive installation guides and training.
🔹 Q: Can you produce according to samples?
A: Yes, we can produce by your samples or technical drawings, including the development of necessary molds.